Privacy Policy

Who are we?

We are Senstronics Limited of Unit 3 Angels Close, Aycliffe Industrial Estate, Newton Aycliffe, County Durham, United Kingdom, DL5 6BG, dpc@senstronics.com, Telephone: +44 (0)1325 328500 (“Senstronics”).

We provide the design and manufacture of pressure sensors to customers.

What does this Privacy Notice cover?

We at Senstronics take your personal data seriously. This policy:

  • sets out the types of personal data that we collect about you;
  • explains how and why we collect and use your personal data;
  • explains how long we keep your personal data for;
  • explains when, why and with who we will share your personal data;
  • sets out the legal basis we have for using your personal data;
  • explains the effect of refusing to provide the personal data requested;
  • explains where we store your personal data and whether we transfer your data outside of the European Economic Area;
  • explains the different rights and choices you have when it comes to your personal data; and explains how you can contact us.

What personal data do we collect about you

We will collect certain personal information about you in the course of your relationship with us.

This information could include your name, date of birth, contact details and information collected using on-site CCTV cameras.

We may also collect sensitive personal data about you, in the form of racial or ethnic origin, health information, criminal records, biometric data. We only collect this sensitive personal data from you, and further process this data, where you have given your explicit consent.

Where do we collect personal data about you from?

We may collect personal data about you from the following sources:

  • Directly from you. This is information you provide to us.
  • From an agent/third party acting on your behalf. e.g. from one of our recruitment agencies.
  • Through publicly available sources. e.g. LinkedIn
  • Using CCTV cameras. We have cameras on our premises and your image and movements will be recorded while you are on our premises.

How and why do we use your personal data?

We use your personal data for the following purposes:

Your personal data will only be used for the purposes for which you provided it to Senstronics.  To contact you to discuss the services or products you receive from us (and any changes to them); to respond to any questions or concerns you have raised; to deal with administrative matters; to otherwise carry out our obligations arising under our contract with you and to enforce the same; to carry out anti-money laundering checks if required; to verify your identity; CCTV cameras to record your image and movements while you are on our premises etc.

We will not use your information for any other purposes unless we are required to do so by law.

How long do we keep your personal data?

How long we keep your information will depend on the purpose for which we use it.

We only keep your information for as long as is reasonably necessary for the purposes set out in this Privacy Notice and to fulfil our legal obligations.  CCTV camera footage is retained for a maximum 1 month unless required to assist law enforcement agencies.

Who do we share your personal data with?

We share your personal information with third parties who perform functions on our behalf and who also provide services to us, such as professional advisors, IT consultants carrying out testing and development work on our business technology systems etc.

We share your personal information with our other Group companies for internal reasons, primarily for business and operational purposes.

As we continue to develop our business, we may sell or purchase assets. If another entity acquires us or merges with us your personal information will be disclosed to such entity.

If any bankruptcy or reorganization proceeding is brought by or against us, all such information will be considered an asset of ours and as such it is possible they will be sold or transferred to third parties.

Where required we share your personal information with third parties to comply with a legal obligation; when we believe in good faith that an applicable law requires it; at the request of governmental authorities conducting an investigation; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of third parties, visitors to the website, our business or the public.

These third parties comply with similar and equally stringent undertakings of privacy and confidentiality.

What legal basis do we have for using your personal data?

We process your information:

  • Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).
  • Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
  • Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

What happens if you do not provide us with the information we request or ask that we stop processing your information?

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services).  In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

Do we make automated decisions concerning you?

No, we do not carry out automated decision making or automated profiling.

Do we use Cookies to collect personal data on you?

To provide better service to you on our website, we [and our service providers] use cookies to collect your personal data when you browse. For information about our use of cookies and how to decline them or turn them off please read our cookie policy.

What about marketing?

We do not carry out any direct marketing.

Where do we store your personal data? Do we transfer your personal data outside the EEA?

All information you provide to us is stored on our secure servers at our premises and backed up on secure data servers in London and Birmingham

Where possible, we try to only process your information within the UK and European Economic Area (EEA). If we or our service providers transfer personal data outside of the UK or EEA, we always require that appropriate safeguards are in place to protect the information when it is processed. Part of our Management is based in USA. We have put in place safeguards to protect personal data processed in or accessed from USA.

What rights do you have in relation to the personal data we hold on you?

By law, you have a number of rights when it comes to your personal data. Further information and advice about your rights can be obtained from the data protection regulator in your country.

Rights

What does this mean?

1. The right to be informed

You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we are providing you with the information in this Privacy Notice.

2. The right of access

You have the right to obtain access to your information (if we are processing it), and certain other information (similar to that provided in this Privacy Notice).

This is so you’re aware and can check that we’re using your information in accordance with data protection law.

3. The right to rectification

You are entitled to have your information corrected if it’s inaccurate or incomplete.

4. The right to erasure

This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.

5. The right to restrict processing

You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.

6. The right to data portability

You have rights to obtain and reuse your personal data for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.

7. The right to object to processing

You have the right to object to certain types of processing, including processing based on our legitimate interests and processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).

8. The right to lodge a complaint

You have the right to lodge a complaint about the way we handle or process your personal data with your national data protection regulator.

9. The right to withdraw consent

If you have given your consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for marketing purposes.

 

How can you make a request to exercise your rights?

To exercise any of the rights above, or to ask a question, contact us using the details set out at the end of this Privacy Notice.

How will we handle a request to exercise your rights?

We’ll respond as soon as we can. Generally, this will be within one month from when we receive your request but, if the request is going to take longer to deal with, we’ll come back to you and let you know.

We usually act on requests and provide information free of charge, but may charge a reasonable fee to cover our administrative costs of providing the information for:

  • baseless or excessive/repeated requests, or
  • further copies of the same information.

Alternatively, the law may allow us to refuse to act on the request.

How can you contact us?

If you have questions on the processing of your personal data, would like to exercise any of your rights, or are unhappy with how we’ve handled your information, please contact us here: Senstronics Limited, Unit 3 Angels Close, Aycliffe Industrial Estate, Newton Aycliffe, County Durham, United Kingdom, DL5 6BG, Telephone: +44 (0)1325 328500 Email: DPC@senstronics.com

If you’re not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the data protection regulator in your country.

 

Our Technology

The combined technology of TCAS and Thermotec TM allow Senstronics to produce thermal accuracy levels of 0.005%/degreesC.
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Contact Senstronics

Unit 2,
Angels Close,
Newton Aycliffe,
County Durham,
DL5 6BG.